Measuring ROI in the Public
July 15, 2025
5:00-11:00 am CT
July 16, 2025
5:00-11:00 pm CT
Six Hours of ContentĀ
Experience live interaction and engagement between the facilitator and participants, including exercises involving a public sector case study.
ROI Methodology
Learn about the five levels of evaluation, 12 steps in theĀ ROI Methodology, 12 guiding principles, and the value chain for public sector programs.
Calculate the ROI
Design public sector programs to deliver impact and a positive ROI as well as measure program results at five levels, including the return on investment (ROI).
Learning Objectives
After attending this session, participants should be able to:
Agenda
Welcome and IntroductionsĀ
Overview of the ROI Methodology
Break
Collecting Data
Isolating the Effects of Your Programs
Break
Converting Data to Money and Calculating ROI
Break
Putting ROI to Work
Next Steps
July 15, 2025
5:00-11:00 am CT
July 16, 2025
5:00-11:00 pm CT
Facilitated By:
Dr. Patti Phillips is president and CEO of the ROI Institute, Inc., the leading source of ROI competency building, implementation support, networking, and research. She helps organizations implement the ROI Methodology in over 60 countries. Patti serves as Principal Research Fellow for The Conference Board, board member of the Center for Talent Reporting, and 2015 ATD CPLP Certification Institute Fellow. Patti also serves on the faculty of the UN System Staff College in Turin, Italy, and The University of Southern Mississippiā€™s PhD in Human Capital Development program. Her work has been featured on CNBC, EuroNews, and over a dozen business journals.
Jack J. Phillips, chairman of ROI Institute, Inc., is a world-renowned expert on accountability, measurement, and evaluation. A former HR executive, Phillips consults for Fortune 500 companies and major global organizations. The author or editor of more than 75 books, including Show the Value of What You Do: Measuring and Achieving Success in Any Endeavor (Berrett-Kohler, 2022), he conducts workshops and presents at conferences globally.
Jack has been recognized and awarded for his work by numerous professional organizations, including receiving the 2022 Association of Talent Development (ATD) Talent Development Thought Leader Award along with his wife and ROI Institute co-founder, Patti P. Phillips, Ph.D. SHRM presented Jack with its highest creativity award for an ROI study and awarded an ROI Institute book with a best book award. His work has been featured in the Wall Street Journal, BusinessWeek, and Fortune magazine, and he has been interviewed by several television programs, including CNN.
